Information and communication technologies (ICT) Methods
INSTAT conducts the survey on "Information and Communication Technology” in economic enterprises with 10 and more employed for measuring the level of indicators of the usage of information and communication technology.
The term "Information and Communication Technology (ICT)" refers to technologies that provide access to information through telecommunications. The term ICT is similar to the term Information Technology (IT), but focuses on communication technologies that include the Internet, the network, mobile phones and other communication media.
The purpose of the Survey on “Information and Communication Technology” is to collect and disseminate harmonized and comparable information on the usage of Information and Communication Technology (ICT) in the enterprise. For measuring the use of ICT, INSTAT interviewed around 1600 enterprises of all legal forms and property types with 10 and more employed.
The observation units are enterprises with 10 and more employed that have been active in the Statistical Business Register.
The survey covers units in the Statistical Business Register performing activities by NACE classification (NACE Rev. 2).
Electricity, gas, steam and air conditioning supply; Water supply, sewerage, waste management and remediation activities
Wholesale and retail trade; repair of motor vehicles and
Transportation and storage
Accommodation and food service activities
Information and communication
Real estate activities
M (Sessions 69-74)
Professional, scientific and technical activities
Administrative and support service activities
S (Sessions 95.1)
Repair of computers and communication equipment
Methods of data collection
Data are collected by using CAPI method with face to face interviews using tablets.
The reference period for the main variables is the time of data collection. For the questions about ICT specialists and skills, Internet/EDI sales and Internet/EDI orders the reference period is the previous year.
Computers include Personal Computers, portable computers, tablets, other portable devices such as Smartphone.
Internet access: The term "internet access" means having an external connection to the internet through an “internet service provider” (ISP).
Broadband are technologies or connections which enable rapid transmission of data respectively films, games, video-conferences over an Internet network (for example: ADSL, cable connection, UMTS, optical connection, VDSL, leased lines).
Website: Website is a document with hypertext, as it is shown by a web browser. Websites can have text, hypertext links, images, videos and sound
Public authority: The term public authority refers to public services and administration activities as: taxes, register of businesses, social security, etc. Public authorities can be national, regional or local.
Social media: Social media as: Facebook, Google+, Twitter, YouTube etc. are used by enterprises for connecting, creating or exchanging information via the Internet with customers, partners or among employees within the enterprise. Enterprises are using social media if they have a user profile, an account or a user license depending on the requirements and the type of social media.
E-commerce: E-commerce is the sale or purchase of goods or services conducted over computer networks by methods specifically designed for the purpose of receiving or placing of orders. The payment and the delivery of the goods or services do not have to be conducted online. E-Commerce transactions exclude orders made by manually typed e-mail messages.